Orders without free assembly service that are placed on working days before 5:30 pm CET will be shipped the same day.
For orders with free assembly the limit for same day shipping is 4 pm.
When you order an enclosure with one or more hard drives, we assemble the harddrives as a free service when requested. Apart from the obvious advantage of recieving a ready to use product this also reflects on the warranty. If there is a defect you can just ship the whole unit to us. It is not neccessary to troubleshoot it yourself to find out wether the problem is caused by the drives or enclosure.
To use this service please select it at the shopping cart page. For special requests etc. you can use the order comments field.
Details per product(group):
Imagetanks are delivered completely ready to use. You only need to charge the battery.
External and Mobile harddisks are formatted FAT32 by default. The advantage of this file system is that it can be used on any operating system. The disadvantage is that the maximum file size is 4GB. This disadvantage doesn't apply on NTFS formatted harddrives, but NTFS formatted harddrives need additional third party software if you want to use them on MAC or Linux. If you prefer NTFS over FAT32 please tell us in the comments for your order.
Most mediaplayers can be easily formatted through the menu on your TV. If this is not the case we will format the player for you.
We will install the hard drives and test if they work correctly. After receiving the NAS you can simply plug it into your network and follow the installation wizard to complete the installation. During this wizard you can choose the basic settings for your NAS.